18 years between China and the world

Turn one-off export orders into buyers who come back.

Overseas buyers reorder from suppliers they trust. Eastlink builds that trust into everything a buyer sees: your brand, your website, your LinkedIn, your trade show follow-up and the way your team sells. We learned how by building our own companies in Shenzhen, starting in 2009.

sold by the businesses our founder built
$130M+
years working in China
18
countries our companies ship to
200+

Brands our fulfilment company has shipped for

  • Triangl
  • Spark Paws
  • Scrubba

The export trap

Most export growth stops at the first order.

If you sell from China, you'll recognise some of these.

  • Buyers ask for our best price, then go quiet.
  • On Alibaba we're one of dozens of factories, and the cheapest one wins.
  • The trade show cost a fortune. Three months later, nobody has replied.
  • Our website looks like a catalogue. Nobody sends an enquiry.
  • When a salesperson leaves, their customers leave too.
  • One big customer is most of our revenue. If they go, we're in trouble.

Your buyer isn't looking for the cheapest supplier. They're looking for the safest one.

A buyer in Chicago or Hamburg puts their own job on the line when they choose you. One late shipment or one bad batch, and it's their problem. So they pick the supplier who looks least likely to let them down, then stay with them for years.

That trust is built in small moments: the first line of your website, the first LinkedIn message, the follow-up after the show, the reply to a complaint. The Eastlink Borderfree System gets each of those moments right.

See the five parts

The Eastlink Borderfree System

Five parts, one job: buyers who stay.

Each part fixes a point where overseas buyers drop away. Start with the one that's costing you most, or run all five together.

See the full system
  1. Before they've heard of you

    Brand and positioning

    So you're not just another factory.

    We find the reasons your best customers chose you, and turn them into a brand and a message a Western buyer believes: who you're for, what you're best at, and the proof.

    More on brand and positioning
  2. When they look you up

    Multilingual website, SEO and GEO

    So they find you, and trust what they find.

    A website in native English and your buyers' own languages, built to rank on Google and to be named by ChatGPT and Perplexity. Fixed prices from €1,195.

    More on websites, SEO and GEO
  3. When you reach out

    LinkedIn and digital outreach

    So your messages get answered.

    Profiles a buyer wants to reply to, a list of the right buyers in the right countries, and messages that sound like a person, not a brochure.

    More on LinkedIn and outreach
  4. When you meet face to face

    Trade show strategy and follow-up

    So handshakes turn into orders.

    Meetings booked before the show, every lead captured at the stand, and follow-up that starts within days, not months. Stand graphics and giveaways made factory-direct.

    More on trade shows
  5. Every conversation after that

    Cross-cultural sales training

    So buyers stay, even when people leave.

    Practical training for your sales team: how Western buyers think, what to write, what never to promise, and how to handle a complaint so the buyer orders again.

    More on sales training
Noel Murphy, founder of Eastlink Media

From the founder

I've sat on both sides of the table.

I built my first websites in 2003. In 2009 I started ParcelFromChina in Shenzhen with Ouyang Ke, shipping for customers abroad who found us online. Our website was our best salesperson, so I learned to make it sell, one test at a time. The businesses I've built that way have sold more than $130 million, and the logistics company grew past €30 million a year.

I've been on the buyer's side too. Through China Factory Sourcing and China Fulfillment, I've spent years helping brands abroad buy from Chinese factories. I've seen what makes a buyer trust one supplier and quietly drop another, and it's rarely the price.

That's the gap Eastlink closes. I'm Irish, English is my first language, and I've worked with Chinese factory owners for 18 years. I know what your buyer in Chicago expects, and I understand why your team works the way it does.

Start with the free growth review. We'll tell you honestly where you're losing buyers, even if the fix is something we don't sell.

Noel Murphy Founder, Eastlink Media

$130M+ sold by my own businesses18 years in China2009 ParcelFromChina founded in Shenzhen

Buying from China?

Our companies have done it since 2009.

If you're a brand buying from China, the companies I've built in Shenzhen can find the factory, check the goods, store your stock and ship it to customers in more than 200 countries.

See how they work together

Prices

Know the price before you pick up the phone.

Websites have fixed prices. The rest of the Eastlink Borderfree System depends on your market, your team and your goals, so we quote it after your free review: one fixed price, in writing, before any work starts.

Website Up to 7 pages, live within a week of your words and photos reaching us
from €1,195
Brand + Launch Logo, brand guide and a website that match
from €1,795
Bespoke website Several languages, shops or quote forms, no page limit
from €2,495
Care Hosting, security updates and backups, included with every site
€60 a month
Grow Monthly SEO and GEO, backed by our 25% results guarantee
from €645 a month

Compare what's in each website package

Quoted after your free review

Eastlink Borderfree System

Run one part or all five. A 20-person factory and a 500-person exporter need different things, so we price the work after we've seen yours.

  • Brand and positioning
  • LinkedIn and digital outreach
  • Trade show strategy and follow-up
  • Cross-cultural sales training
  • Stand materials, samples packaging and giveaways, made factory-direct
Get my free growth review

We beat your results by 25%, or we work for free.On the Grow plan, with the baseline agreed in writing before we start.

How the guarantee works

Client stories

In their words.

Eastlink rebuilt our site and our SEO from the ground up. Traffic went from about 7,300 to over 28,000 visits a month in five months, and the leads followed. Business is up over 300%.
Ouyang Ke China Fulfillment
The multi-language SEO and GEO rebuild gave us a steady flow of qualified leads within two months. We're now seeing over $137,500 a month in new business from it.
Eric Wilson Tech Aluminum
Eastlink built our site from scratch and got it in front of Google properly: Search Console, structure, all of it. We've got 30-plus keywords on page one now, and the traffic and leads haven't slowed down since.
Stanley Knowles Eriu Sourcing
They rewrote our copy, sharpened the calls to action and put WhatsApp on the site. Search traffic is up 3.2× and leads are up nearly 5×.
Cara Huang PFC Express

How we start

Four steps, one fixed price.

  1. 1

    Free growth review

    Send us your website and tell us about your buyers. Within one working day we reply with where you're losing them and what we'd fix first.

  2. 2

    A plan and one price

    We agree what to do first and one fixed price, in writing. You won't see an hourly rate or a surprise invoice.

  3. 3

    We do the work

    Websites go live within a week of your words and photos reaching us. Outreach, trade show and training work runs to the dates in your plan.

  4. 4

    Count what comes in

    Every month you see the numbers: enquiries, replies, meetings, and where each one came from. We keep what works and drop what doesn't.

Free growth review

Find out where you're losing overseas buyers.

Send us your website, or tell us about your business if you don't have one yet. Within one working day we'll reply with what we'd fix first and what it would cost. You're under no obligation.

Buying from China instead? Choose "Sourcing, fulfilment or shipping" and we'll put you in touch with the right company.