Eastlink Media ("we", "us", "our") is the data controller responsible for your personal data. We are a digital agency providing ecommerce growth, affiliate marketing, SEO, GEO, and creative digital services.
Contact: hello@eastlinkmedia.com
We only collect personal data that you actively provide to us through the contact form on our website.
| Data | Purpose | Legal Basis |
|---|---|---|
| Name | To address you in our reply | Legitimate interests (Article 6(1)(f) UK GDPR) |
| Email address | To respond to your enquiry | Legitimate interests / pre-contractual steps |
| Service interest | To direct your enquiry to the right team | Legitimate interests |
| Message content | To understand and respond to your enquiry | Legitimate interests / pre-contractual steps |
We do not collect sensitive personal data, payment card data, or data relating to children.
We use the data you submit solely to:
We do not use your data for automated decision-making or profiling, and we do not send marketing emails without your explicit consent.
We share your data with the following third-party processors strictly to operate our services:
| Processor | Purpose | Location |
|---|---|---|
| Resend | Email delivery of contact form submissions | USA (standard contractual clauses) |
| Cloudflare | Website infrastructure, CDN, DDoS protection | Global (adequacy / SCCs) |
We do not sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
We retain contact enquiry data for up to 2 years from the date of receipt. Data is deleted sooner if you request erasure (see Section 7) or when retention is no longer necessary for the original purpose.
We do not use tracking, advertising, or analytics cookies on this website.
We use browser localStorage (not cookies) to remember your theme preference (dark/light mode) and your cookie consent choice. This data never leaves your device and is not transmitted to our servers.
Our website loads fonts from Google Fonts and icons from Font Awesome via CDN. When your browser requests these assets, your IP address is transmitted to those providers. We have no control over any data those providers may process. Choosing "Essential Only" in our cookie banner does not prevent these CDN requests, as they are required to render the site correctly.
If you prefer not to load third-party CDN assets, you may use a browser extension to block them.
You have the following rights in relation to personal data we hold about you:
To exercise any of these rights, email us at hello@eastlinkmedia.com. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served exclusively over HTTPS. Contact form submissions are transmitted securely to our email delivery provider (Resend) and are not stored on our web server.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
For any questions or requests relating to this Privacy Policy or your personal data, please contact us at:
Eastlink Media
hello@eastlinkmedia.com